Booked a "budget" flight through a third party site and lost $180 when the airline changed the schedule

I booked a round trip from Detroit to Phoenix for $220 through one of those cheap flight finder sites. Sounded like a steal. Then the airline moved my return flight by 4 hours and the third party site wanted $50 just to talk to them about changing it. Took me 3 hours on hold and they said I had to go through the airline. Airline said nope, go through them. Ended up buying a separate one way ticket home for $180. How do normal people deal with these middleman sites without getting burned?

2 comments

2 Comments

johnson.adam3d ago

Three hours on hold just to get the runaround, that's brutal man.

-1

noahward2d ago

Have you tried calling right when they open? That's the only way I've ever gotten through without waiting forever. I learned that trick after wasting way too many afternoons on hold myself.