Clean install or manual fix? My last job turned into a real head-scratcher.

So, this customer had a PC so slow it made dial-up look fast (seriously, it was painful to watch). I usually just back up data and do a fresh Windows install because it's quick and cuts down on repeat visits. But this time, I poked around and found a ton of bloatware and a driver conflict causing most of the trouble. Some techs swear by the wipe method for consistency, while others say digging in builds better client trust, even if it eats more time. I saved their custom settings by fixing it manually, but man, it took forever. Where do you all stand on this, go for the sure thing or hunt for the root cause every time?

2 comments

2 Comments

troy5644d ago

Waste time fixing what isn't broken.

mitchell.jake4d ago

Ever notice how people just want to replace the whole thing instead of a simple repair? That clean install vs fix debate is like tossing a shirt for one loose button. Sure the wipe is faster, but saving their setup builds way more good faith, even if it takes longer.