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Vent: A client's 'simple' thermal paste swap ended with a fried Ryzen 5 5600X
They insisted on watching and bumped my hand while I was seating the cooler, cracking the corner of the die. Has anyone else had a client cause damage during a repair they insisted on observing?
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the_amy1mo ago
Honestly saw a tech video once where a guy talked about uneven cooler pressure being a real problem on those chips. Tbh if the client jostled you during the final twist, it could have tilted the bracket just enough to put all the force on one corner. Ngl that's a nightmare scenario, having someone mess with your focus like that. Really makes you want to have a strict no hover policy for anything delicate.
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emma6841mo ago
Come on, a little bump cracked the die? Those things are tougher than that. Sounds like maybe the cooler was already on way too tight or something was off before they even touched you. I've had people breathing down my neck before and it's annoying, but that's a pretty extreme result from a simple nudge.
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