Just hit 1,000 units of Olaplex No. 3 sold at my chair this year

I started tracking it in January on a little notepad, mostly out of curiosity. It matters because it shows how much my clients actually follow through with at-home care when I really explain the why behind it. Anyone else track something simple that gave you a big insight?

2 comments

2 Comments

roseb471mo ago

Tracking something simple for a big insight is so real. My friend started writing down every time a client rebooked before leaving, and it was barely half. She changed how she talked about timing at the end of the service, and now it's almost everyone.

kellymurphy1mo agoTop Commenter

Honestly, I need to try that. I keep meaning to track my own bad habit of saying "I'll book online later" and then totally forgetting. My calendar is just a sad list of good intentions. Bet if I wrote down every time I flaked, I'd be so embarrassed I'd actually change.