Rant: A customer brought me a toaster that was full of glitter

They said it stopped working after their kid's birthday party... opened it up and a cloud of pink glitter coated my entire workbench. Now I keep a cheap vacuum dedicated to 'pre-inspection cleanup' for any appliance from a house with small children. Anyone else have a weird 'pre-repair' step they had to add?

2 comments

2 Comments

lindaw291mo ago

Honestly, that extra step seems like a waste of time. You're a repair person, you should expect a bit of mess. Opening things up is part of the job description. If you start doing a full cleanup before even looking at the problem, you're just adding unpaid labor to your day. The glitter is annoying, sure, but it's not a biohazard. Just blow it off the bench and get to work. Making a whole special rule for kid stuff is overkill.

wesley8731mo ago

My buddy's shop had to replace a whole motherboard because glitter shorted the pins.