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Vent: A customer argued their tablet was bricked after a drop, but the volume button was just stuck.
Honestly, they were ready to buy a new one until I showed them the button was jammed with pocket lint. Tbh, it took two minutes to clean out and reboot, but they acted like I performed magic. Ngl, it's weird how often simple physical issues get mistaken for total failures, and it wastes everyone's time.
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faithb749d ago
You're so right about simple physical issues being mistaken for total failures. It happens all the time with my kids' gadgets, where a quick clean fixes everything. It really does waste so much time for everyone involved.
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palmer.laura9d ago
Totally agree with you @faithb74, though sometimes it's not just cleaning. My nephew's tablet wouldn't charge and we all thought it was broken, but it was just a tiny piece of lint packed into the charging port. A toothpick fixed it in two seconds. It's crazy how often the fix is just looking at the actual physical thing.
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