Lately, I've had a string of customers bringing in shoes that just can't be fixed well. They're all made with thin glue and weak materials that fall apart fast. For example, a woman came in with dress shoes where the heel just popped off from normal wear. The glue bond was so poor that a simple re-glue wouldn't hold. She was shocked when I said a proper fix would need a whole new heel base. This cheap construction is becoming the norm, and it's bad for business. We should share ideas on how to handle these jobs or steer people toward better buys.