My client's entire ad account got suspended right before Black Friday.

I was at my desk in Seattle when the email hit, and I spent the next 48 hours on the phone with support to get it reinstated, so has anyone else had a platform ban overturned that fast?

3 comments

3 Comments

evanpalmer2mo ago

Got mine back in 36 hours once.

moore.patricia2mo ago

Was that a normal repair or did you pay extra for rush service? I've never seen a turnaround that fast without some kind of special handling fee. Most shops quote at least a week just for parts ordering.

lily5111mo ago

Wait, do some shops keep common parts in stock? I read an article about how places that do a lot of one brand, like only fixing iPhones, can sometimes do super fast repairs because they already have the screens and batteries ready to go. It probably depends on what broke and how busy they are. That might explain how some people get lucky with a one day fix while others have to wait forever for a part to ship.